Sampler Forge support

If something in Sampler Forge isn't working, email us and we'll get it sorted.

Last updated 22 October 2026.

A Sampler Forge floppy disk

Getting help

Email groovingbiz@outlook.com, or report a bug through the app.

Info we need:

  • Which hardware sampler you're working with
  • The connection method (Gotek, ZuluSCSI SD, floppy or MIDI)
  • Which DAW
  • What you were doing, and what happened
  • Your Sampler Forge version

If possible, keep a copy of the disk image you were working on to send over to us.

Crash reports are anonymous and can be turned off in Preferences, under Privacy.

Refunds

If Sampler Forge isn't working for you, get in touch and we'll either fix the problem or refund you within 14 days of your payment.

The full terms & conditions are on the terms page.

Who you're buying from

Sampler Forge is sold by Blue Dawn Records Ltd.

The Sampler Forge VST comes with it, and a refund covers the whole purchase. Check the samplers it works with before you buy.

Blue Dawn Records Limited is a private limited company registered in England and Wales, company number 17317414.

Get in touch

Everything here is made by one person, so it is me who answers.

groovingbiz@outlook.com

Or come and say hello where the work happens: